Privacy and Law 21.719

Before you use NutriCoach, you accept each of these separately, never bundled into a single checkbox:

• Terms of Service: the contract for using the product.
• Health data: your explicit consent to process the health information you share.
• Support access: whether our team may view your account to help you.

Each consent is recorded with its date and the version of the document you accepted, and the server blocks every health-data feature until your health consent exists.

You can download a complete copy of your data at any time, as a standard JSON file, directly from your account. No request emails, no waiting.

Deleting your account erases your data permanently: your personal identifiers are cryptographically pseudonymized, your records are deleted, and your meal photos are removed from storage. It is irreversible by design.

We send the AI only what each task needs. Your clinical context is included only when generating coaching guidance, never when interpreting what you ate. And your calories and macros are always computed by our own code against a verified food catalog, the AI does not guess them.

Support access to your account requires your prior consent, and every administrative action is recorded in an append-only log that cannot be edited or deleted.

We never sell your data, we never share it for advertising, and NutriCoach shows no ads.

Questions about this document: privacidad@nutricoach.cl.